FAQs
What do I need to get an estimate?
To get started with an estimate, the most important thing is to know how many square feet you will need, and to have a drawing for layout purposes. If you have new cabinets, a cabinet drawing from your carpenter will work perfectly. If you have pre-existing cabinets, make a drawing to the best of your abilities and measure your kitchen with a tape measure. If you prefer to have us measure before an estimate has been sent, we can do so for a non-refundable $250 deposit. If you choose to move forward with your project, the $250 deposit will be credited to your invoice.
Next, you should know your overall project budget, and have an idea of what colors, types, and designs of stone you would like. You can browse our selection gallery for inspiration, or stop by our showroom.
How does your pricing work?
We have two different types of pricing, In-Stock and Special Order.
In-Stock stone is priced per square foot and falls within 7 different ranges. The type of stone does not matter, only the Range, i.e. a Range 3 quartz will be the same price as a Range 3 granite. As the range goes up, so does the price.
Special Order stone requires the purchase of whole slabs with a separate fabrication fee, depending on the type of stone, i.e. quartz, granite, marble, porcelain, or quartzite.
We do not have any hidden costs in our pricing, your estimate or invoice will clearly itemize the cost of your stone, fabrication, installation, cut outs, upgrades, or any other costs.
What Special Order Suppliers do you work with?
Quartz
Granite, Quartzite, & Marble
MSI - Granite
MSI - Other Natural Stones
GS Granite World - All Natural Stone
Amsum & Ash - All Natural Stone
What if I’m working with a designer or contractor?
If you are working with a contractor or designer, be sure to have their business contact information ready to share. All pricing must go through your contractor or designer, we cannot discuss pricing directly with you. This is to ensure all relationships are properly maintained. Your designer or contractor is a client of ours, and you are a client of theirs
What are the differences between quartz, natural stone, and porcelain?
The biggest difference is that Quartz and Porcelain are engineered products, and natural stone is just that, natural.
Engineered stones are typically easier to care for, and requires little maintenance other than cleaning with soap and water. Natural stone, however, does require aftercare and maintenance. The specific maintenance depends on the type of natural stone, but most typically means sealing or oiling. Natural stones are porous, and if left untreated, are susceptible to moisture absorption, staining, etching, or degradation. Properly sealing and maintaining your natural stone will ensure its lifetime.
Natural stone may also contain blemishes and defects, such as discoloration, fissures, cracks, rust, or others. This is mainly due to the fact that there are multiple different minerals composing the slab, and can sometimes interact with each other resulting in one of these blemishes. We will always strive to deliver the best product possible, and will never install or deliver anything that could be considered unsafe, however, it is not always possible to remove 100% of these visual blemishes, and some degree may be expected, depending on the specific stone.
How long will my project take?
Our process typically takes between 2 - 3 weeks. If your cabinets are fully installed and ready to measure, we can get your measure appointment scheduled within 2 - 3 business days. Fabrication takes 7 - 10 days after measurements have been taken, and all materials have been delivered.